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Med Engineering's Clinical Applications specialist has been involved with E.Soft now called MI Applications from it's inception. No other 3rd party nuclear medicine service company can offer full applications support like Med Engineering can. Our Clinical Education Specialist was trained on the software from the start. That’s 12 years of experience with the software. Not even Siemens can offer that kind of longevity. When you have questions about cardiac quantification applications, clinical processing, or the flexibility of our displays, we have the answer.
We can build workflows for you and help load them on your system through email. Troubleshooting is our specialty. When you have a problem, we don’t rest until it is resolved.
With our service contracts, you have access to full applications support as well. 24 hours a day.”
Your applications support is nothing short of 5-star in my opinion. Timeliness, your unique personality (disposition) in approaching problem solving..."listening carefully to what the technologist is trying to describe"....is beyond reproach. If any aspect of Med-Engineering's service commands my loyalty, it is your support in applications.
Your response time, 24-7, is beyond "industry expectations." I never got that with "factory" applications support. All of us at Kaweah Delta have reason to appreciate that fact.
Kaweah Delta District Medical Center Visalia, CA
Ron Hushaw, CNMT, RT(R)(N) (ARRT, NMTCB, ASCP)
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